Frequently Asked
Questions
Twin & Earth Electrcial Ltd
Who do you carry out work for?
Twin & Earth Electrical offer their services for residential, commercial and industrial clients.
These clients include
– Homeowners
– Landlords
– Property Developers
– Charities
– Schools
– Councils
– Factories
– Shops, Bars & Restaurants
What Area(s) do you cover?
Twin & Earth Electrical cover a wide range or areas in and around Liverpool including Liverpool, The Wirral, Formby, Sefton, Widnes, Southport and many more.
When it comes to commercial projects Twin Earth cover the entirety of The Northwest.
Will I have to be at home all day for my appointment?
Twin & Earth Electrical will always strive to provide you with a guideline appointment time so that you are aware of when we are coming. However, in the electrical industry there can always be delays on jobs earlier in the day or with traffic when travelling, which may affect when Twin & Earth can get to you. Twin & Earth are always available for you to call and get updates on when their team will be with you.
Are You Fully Insured?
Yes, we have public liability insurance covering up to £5,000,000 and £10,000,000. Twin & Earth Electrical also have full employers’ liability insurance. It is always best practice for you to also check your own insurance prior to any work being undertaken within your home or business premises.
Do You Need Loft Access?
Yes, dependant on the service you require such as upstairs lighting we may need access to your loft.
Why should I Use A NICEIC Qualified Electrician?
Especially for commercial work you should always seek to use a company that is NICEIC certified such as Twin & Earth Electrical. Electrical projects require significant expertise and poorly conducted work can cost you a lot of money in the long run. A NICEIC Certified company will give you peace of mind knowing they are trained and qualified to the highest standard to undertake the work you need.
NICEIC Contractors will be covered for any works carried out up to the value of £25,000
Qualified NICEIC Electricians will
– Be annually assessed by NICEIC
– Have public liability insurance
– You will be given access to an independent complaints process
– Fully approved to conduct all types of works from testing to full installations within all property types from homes to large commercial buildings.
What types of work do you offer?
We undertake all types of electrical installations and maintenance from lighting and fuse boxes to CCTV and security systems. Our highly trained team can undertake large commercial contracts as well as being personable enough to offer a tailored service to homeowners & landlords.
Do You Offer Free Estimates?
Yes, Twin & Earth Electrical offer completely free no obligation, quotes and estimates. If you have a smaller job, then Twin & Earth can also give you a guidelines price over the phone. However please bear in mind all quotes are guideline prices to help you until a written quotation can be delivered.
Are Your Electricians Qualified and Trained?
Yes, any electrician that undertakes work at your home or business premises will be a fully qualified electrician and trained to meet all current electrical wiring regulations BS7671:2011. At Twin & Earth we always strive to ensure our team are continually learning and developing their skills with employees always undertaking courses in which they can further improve their skills. Twin & Earth also have highly qualified NEICIS specialists.
Is Your Work Guaranteed?
All aspects of work conducted by Twin & Earth will be guaranteed including products and appliances installed covered by manufacturer guarantees.
Twin Earth Electrical also have full NICEIC insurance.
How Do I Prepare My Home For A Rewire?
A full rewire is a substantial undertaking within your home so you will need to clear lots of space and ensure there is access to all electrical points within your home. To get your property ready for a full rewire people will often have prepared the following –
– All Furniture moved out
– Floor coverings taken up
– Floor boards lifted
– Walls chased out for switches and sockets, when needed
A Rewire will cause a lot of dust and mess to accumulate during the job. Twin Earth will always clean the workspace upon completion of any work undertaken by the team.
Residential Services
Rewires | Security Systems | EV Chargers
Commercial Services
Lighting | CCTV Systems | Electrical Maintenance
